Terms and Conditions

Last Updated: June 01, 2024

These Terms and Conditions (“Terms”) govern your access to and use of the websites, applications, and other online services (collectively, the “Services”) offered by Pipe Dream eSolutions OPC Private Limited (“Pipe Dream”, “us”, “we”, or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you are not authorized to use the Services.

1. Scope of Services

Pipe Dream offers a variety of digital products and services, including but not limited to:

  • Downloadable software and applications
  • Online courses and training materials
  • Subscriptions to online content
  • Consulting services related to the above

2. User Accounts

You may need to create an account to access certain features of the Services. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are also fully responsible for all activities that occur under your account. You agree to notify Pipe Dream immediately of any unauthorized use of your account or any other security breach. Pipe Dream cannot and will not be liable for any loss or damage arising from your failure to comply with these security obligations.

3. Intellectual Property

The Services and all content included therein, including but not limited to text, graphics, logos, images, audio clips, video clips, software, and data (collectively, the “Content”) are the property of Pipe Dream or its licensors. The Content is protected by Indian copyright and other intellectual property laws. You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part, except as expressly authorized by these Terms.

4. Digital Products and Services

You agree to pay all fees or charges associated with your use of the Services in accordance with the pricing terms displayed on the Services. Pipe Dream reserves the right to change its pricing terms at any time, upon reasonable notice.

Refund Policy:

Pipe Dream eSolutions OPC Private Limited (“Pipe Dream”, “us”, “we”, or “our”) strives to provide high-quality digital products and services. However, we understand that sometimes there may be circumstances where a customer may request a refund. This Refund Policy outlines the conditions under which refunds will be granted for our digital products.

1. General Policy

Due to the nature of digital products, all sales are final. Refunds will generally not be granted for digital products once they have been downloaded or accessed.

2. Exceptions

We will consider issuing a full refund in the following exceptional circumstances:

  • Technical Issues: If you experience a technical issue that prevents you from accessing or using the digital product as intended, and we are unable to resolve the issue within a reasonable timeframe, we will issue a full refund.
  • Accidental Purchase: If you can demonstrate that you purchased a digital product accidentally (e.g., due to double-clicking or mistaken identity), we will consider issuing a full refund.
  • Misrepresentation: If the product description materially misrepresents the content or functionality of the digital product, we will consider issuing a full refund.

3. Refund Requests

We do not Refund on Sale of Digital Products. 

4. Important Notes

  • Refunds will only be issued to the original payment method used for the purchase for products other than digital products .
  • Shipping and handling charges are not refundable.
  • We reserve the right to deny a refund request if we believe that the request is fraudulent or abusive.

5. User Conduct

You agree to use the Services in a lawful and respectful manner. You agree not to use the Services for any purpose that is prohibited by these Terms, or that could damage or impair the Services or any other party’s use thereof. This includes, but is not limited to:

  • Uploading or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially or ethnically offensive.
  • Uploading or transmitting any content that infringes on the intellectual property rights of any third party.
  • Using the Services to impersonate any person or entity, or to falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfering with or disrupting the Services or servers or networks connected to the Services.
  • Introducing any viruses, Trojan horses, worms, logic bombs, or other malicious code into the Services.

6. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR COURSE OF DEALING. PIPE DREAM DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. PIPE DREAM DOES NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.

7. Limitation of Liability

IN NO EVENT WILL PIPE DREAM, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF PIPE DREAM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Termination

Pipe Dream reserves the right to terminate your access to the Services at any time, with or without cause, and with or without notice.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Vijayawada, Andhra Pradesh, India.

10. Entire Agreement

These Terms constitute the entire agreement between you and Pipe Dream with respect to your use of the Services.

 

11. Changes to the Terms

Pipe Dream reserves the right to change these Terms at any time. The revised Terms will be effective immediately upon posting on the Services. You are encouraged to review the Terms periodically for any updates or changes. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

13. Waiver

No waiver by Pipe Dream of any breach of any provision of these Terms shall be deemed a waiver of any subsequent breach.

14. Contact Us

If you have any questions about these Terms, please contact us at contact@verylocals.com.

Pipe Dream eSolutions OPC Private Limited – 29-4-12/1, Governorpet, Vijayawada – 520002. A.P. (India)

15. Additional Terms

Certain areas of the Services may be subject to additional terms and conditions. You agree to be bound by such additional terms and conditions when you use those portions of the Services.

By using the Services, you acknowledge that you have read this Terms and conditions and agree to be bound by it.